Service is our business. Many of our new clients are earned through referrals from satisfied customers. Below are a few success stories from businesses that have experienced the first-hand benefits of working with Individual Point of Sale Solutions (i.pos).
- I wanted to take a moment to complement i.pos on everything the company has done for Coastal FX before, during and after installation. I researched many POS options extensively and felt that I needed to go with an industry specific software. Because those so called "industry specific" softwares were so expensive I looked into Quickbooks POS and found that it had all I needed to manage my inventory and the financial fitness of my new boutique.
i.pos provided me with the optimal combination of value, features, flexibility and service. While I am extremely pleased with all the above, hands down, it has been the support after the installation I am most thankful for. Your level of customer service is unmatched. You deliver what you promise.
I can say without hesitation that I would recommend i.pos to anyone looking for an affordable POS solution. Thank you Vince for your fast and knowledgeable support you continue to deliver.
Stone Harbor, NJ
- What was a dream became a reality in July of 2009. My partners and I opened Serendipity in Highland, Maryland. Before we started our business venture we did a lot of research on Point Of Sale systems. We knew exactly what we needed to help run a successful business, coming from working for another retailer. We researched Intuit’s POS system and it had everything on our checklist. We met Vince and Michelle with Individual Point of Sale (iPos) at the Philadelphia Gift Show. By means of an in person demonstration, they guided us through creating purchase orders, adding inventory into the system, and ringing up customers. After that we were sold! iPos came to the store before we had our opening, setup and installed our system and trained us. After one day we learned what we needed to start checking in all our merchandise and making a sale. Of course we had lots of questions and made many phone calls to iPos that they quickly and graciously answered!
Since we were using QuickBooks Point Of Sale we chose Intuit’s Merchant Services as well. We liked how it integrated with our POS so settling at days end was simple and the money went right to our bank account. At the beginning of each month we know how much was coming out for the credit card fees by using IMS’ online service.
Then, after six months of being open we decided to interface our QuickBooks Pro Accounting with the Point of Sale. As book-keeper I was overwhelmed with six months of information that had to be sorted through, but with iPos’ help and the ease of operation of QuickBooks it got done quickly. Now, after I receive an order in Point of Sale I can go into QuickBooks Accounting and pay the bill. It’s already there! All our merchandise bills, income, including credit card transactions, and sales tax are all transferred to our QuickBooks Accounting. I am in love with the complete “Business Solution”.
Thank you for helping to simplify running our business!